Workplace Concerns
Employee Complaints
Waller ISD is committed to ensuring that all employees understand the process for filing complaints and grievances. As required by DGBA(LOCAL), the District provides access to this information online.
The following form is available to file a formal complaint. Informal resolution is encouraged but does not extend any deadlines in except by mutual written consent. The Board encourages employees to discuss their concerns with their supervisor, principal, or other appropriate campus or District administrator who has the authority to address the concerns. Concerns should be expressed as soon as possible to allow early resolution at the lowest possible administrative level.
The complaint form shall be filed with the lowest level administrator who has the authority to remedy the alleged problem. In most circumstances, the employee shall file Level One complaints with the campus principal for any complaint on a matter related to a campus. For a complaint that arises on a matter that is unrelated to a
campus, the complaint shall be filed with the appropriate District-level administrator.
If the subject matter of the complaint requires a Board decision, is a complaint about a Board member, or is a complaint about the Superintendent, the complaint shall be initiated at the Board level. A preliminary hearing to develop a record or recommendation for the Board may be conducted by an appropriate administrator.
If the complaint is not filed with the appropriate administrator, the receiving administrator must note the date and time the complaint form was received and immediately forward the complaint form to the appropriate administrator.